Organizations that have implemented any type of software or technology affecting business operations and/or the way employees perform their duties constantly face the challenge of how to successfully get the project completed without over- stressing the organization.
Change management is a set of steps design to modify the way an organization performs its core business processes and can be either technology-driven or non-technology driven designed to minimize existing work interruption.
The following article was published by the International Institute of Municipal Clerks (IIMC). The IIMC is a professional, nonprofit association that promotes continuing education and certification through university and college-based institutes and provides networking solutions, services and benefits to its members worldwide. This article is a part of ongoing articles related to trustworthy electronic records management. The IIMC consists of 14,000 plus members who represent municipalities with populations ranging from 250 people to more than 10 million people in North America and 13 other countries.
Robert M. Blatt has more than 35 plus years extensive technical experience working with numerous content/records management technologies focusing on trustworthiness of electronic records implementations . This experience ranges from the technical development, analysis, design, project management and oversight roles through full solution implementation including integration with other business systems
Accredited as an AIIM-Master of Information Technology in 1997, and AIIM-Document Imaging Laureate in 1998. Received the Laureate credentials and recognition in Document Imaging in 1998 and the Laureate Change Management When Using Document/Records credentials and recognition in Workflow technologies in 1998. Appointed to US TAG to ISO TC/171 in 1998, this committee represents US interests in the Content/ Document Management and Workflow industries establishing international standards.
Blatt is the chairperson of several content/document management industry-standard-setting committees and a current member of the industry standards board. Mr. Blatt has developed and participated in the development of numerous ECM industry ISO standards and best practices plus he is an acknowledged international industry expert and analyst. Blatt has been President and Principal Consultant
with Electronic Image Designers (EID), Inc., since 1994. EID is one of the industry’s first vendor-neutral consulting organizations focusing on record/document management assessments, planning, design, and implementation oversight efforts.
Robert Blatt, MIT, LIT, CHPA-III
Office: (805) 529-0600