VENDOR NEUTRAL CONSULTING SINCE 1995
We analyze, design and oversee implementation of corporate/governmental Electronic Content Management System. As an in depth and extensive vendor-neutral consulting service, we work with a wide range of client organizations throughout the United States and at the international level with clients from Australia, Malaysia, Mexico, Dominican Republic, Barbados, and Trinidad/Tobago.
2021 RANSOMWARE AND DATA PROTECTION MEASURESTrusted By These Quality Organizations
Since 1995, EID has assisted Public & Private sector Organizations. Contact us for a detailed client list.
EID | Trustworthy Records Management Consulting Services
Assessing Trusted Systems for Compliance with Industry Standards and Best Practices
Have you had an ISO 18829 compliant records assessment performed? Are your records being stored and managed as required by regulatory agencies and government codes and regulations?
Whether your organization is looking to evaluate an existing system that houses electronic document and/or records or is involved in document retrieval for litigation or regulatory purposes, EID's experienced legal and technical staff can help you understand the vulnerabilities, risks and mitigation approaches. For more than two decades EID has been a leader in identifying and documenting the industry best practices as it relates to the systems that store electronic information.
Gaining control over your (disorganized) electronic content
How do you avoid this common pitfall which can quickly become issues to the organizations?
Files that are locatable and/or copies of copies 'floating' around on various storage environments plague most organizations. Creating manual tracking of electronic records always results in false views of retention status, or defaulting records to transient, which creates other issues related to being able to comply with approved retention schedules and policies.
There are approximately 30 people internationally who have both Laureate accreditations and approximately 70 people internationally who have a single Laureate. EID is managed by one of these people who have both accreditations thus ensuring the highest level of industry recognized skill and expertise. If you don't have a trusted electronic records system, your business or organization can face fines, compensation claims or business suspensions for a compliance breach. You have to keep your clients' data safe.
Implementation of Digital Records
Is your organization following industry or ISO best practices and/or standards?
When issues occur using these current technologies, it is almost always the result on not implementing the solution correctly, and extremely rarely due to an issue with the selected technology and the vendor teams are almost always able to assist resolving any identified issues.
The "Target State Model" (TSM) should include detailed information including at a minimum: cost justifications, various approaches to be considered, migration planning, realistic timelines, resource considerations, training and rollout approaches, and most importantly the technical detailed records management requirements enabling the organization to select the required records management related technology.
What Clients Say About EID:
Reducing the potential impact of Ransomware affecting Critical Records
Ransomware attacks have become so frequent that they have raised significant concerns at the state and national levels.
The ECM standards organization provides guidance for organizations seeking to evaluate their vulnerability related to their current record-keeping methodologies and procedures. The authors of this article are Robert M. Blatt, President and Principal Consultant with Electronic Image Designers (EID), Inc.; Dr. Patricia C. Franks, Professor Emerita, San José State University; and Amitabh Srivastav, VP, Compliance & Governance, HELUX.
Trustworthy Content Records Management
The electronic content/document management (ECM) industry is represented by AIIM International (Association for Information and Image Management). This association is the ANSI accredited standards setting body for the ECM industry, AND provides varying levels of accreditation for those people providing ECM related consulting and design services.
Our staff includes people with the highest accreditation available within the ECM industry: Laureate of Information Technology in Workflow and Laureate of Information technology in Document Imaging/Management. Additionally, other senior staff members have the MCSE certification, extensive networking experience associated with technical architecture and design and the CDIA accreditations,
There are approximately 30 people internationally who have both Laureate accreditations and approximately 70 people internationally who have a single Laureate. EID is managed by one of these people who have both accreditations thus ensuring the highest level of industry recognized skill and expertise.
If you don't have a trusted electronic records system, your business or organization can face fines, compensation claims or business suspensions for a compliance breach. You have to keep your clients' data safe.
California State CMAS
Electronic Image Designers is pleased to provide services to the State of California through the California Multiple Award Schedule (CMAS) associated with Electronic Content Management Technologies including:
Information Technology Consulting Services – CMAS No. 3-06-70-0813B
CMAS Term Dates: 01/03/2024 through 08/05/2027
This CMAS Agreement provides State and Local Agencies a contracting vehicle focused on providing vendor neutral ECM related consulting services and provided by recognized industry experts at both the national and international levels.
eDiscovery & ESI Forensics
Pre-Investigation/Litigation
- Assist with formulating ESI discovery strategies with legal counsel
- Suggest technical language to be inserted in discovery request
- Assist organizations in preparing for ESI discovery requests in anticipation of litigation or regulatory requests
Investigation
- Organize and oversee gathering of ESI for organizations subject to discovery or regulatory requests
- Evaluate materials produced to determine level of compliance
- Assist legal counsel in preparing for depositions or examinations related to the ESI production
Litigation Support
We evaluate technologies your organization has employed to store information. We provide expert testimony on the trustworthiness of the ESI.
The Trustworthy Storage Technologies and Practices working group will be developing materials related to the planning, design and implementation of trustworthy storage technologies supporting reliability, authenticity, and integrity of information stored electronically.
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Proven Experience & Tools Trusted For Legally Defensible Electronic Records Management
Many consulting firms prefer to simply provide the initial consulting services leading up to the design/implementation project phase. EID is one of the few who provides strategic planning, procurement assistance, and implementation support from a holistic project perspective. Combining this approach with the breadth of experience across industries and product technologies, EID is uniquely situated to work with clients to meet their particular needs, edging out the limited experience of general consulting organizations and those who only provide the services related to the initial project phases. EID’s experience allows each client to have a satisfactory implementation experience and satisfaction with the day to day function of the ECM solution.
AIIM publishes Case Study about EID’s Client HACA
Learn how EID’s client, the Housing Authority of Alameda County (California), brought order to reams of office files through the successful implementation of ECM technologies, as reported in a case study published by AIIM.http://www.aiim.org/documents/standards/casestudies/HACA_Case_Study.pdf
In 2007, HACA was nearly overrun by files stacked in every nook and cranny of the organization. The improvements through implementation of the ECM system have resulted in several efficiencies in getting faster service to their constituents. “Some of our workflow improvements are pure productivity improvements,” said Information and Technology Manager Jim McRoberts.
Trust The EID Team
Feeling buried in an avalanche of revisions, versions, copies of reports, documents, contracts and files?
Losing time and money in document tracking, auditing, and retention?
Are you sensitive documents correctly stored and managed?
We help you find the document source – changing process and systems to streamline your documents that save your team time and your company money. Your secure documents remain secured in a legally-defensible electronic records management environment.
